We are a purposely small, “boutique” WordPress host. That means you get VERY personal support provided by actual live human beings that you’ll get to know and trust. We LOVE our customers and we’re always here to help! Here is a list of our most common support topics. If you don’t find what you need here, open a support ticket and we promise we will respond within 60 minutes at all times!
- Accessing Your Database using PHPMyAdmin
- Moving An Existing WordPress Site To HELIX
- Starting A New WordPress Site At HELIX
- There’s No CPanel At HELIX. Thats Right. We Went There.
- Backup and Restore at HELIX
- The Best Way To Force HTTPS Connections To Your WordPress Site
- I Forgot My WordPress Password
- HELP! My Site Isn’t Loading!
- Managing Your Billing Information
- Clearing the Cache – Why You Can’t See Your Updates
HELIX Support – Find your issue
We are a purposely small, “boutique” WordPress host. That means you get VERY personal support provided by actual live human beings that you’ll get to know and trust. We LOVE our customers and we’re always here to help! Here is a list of our most common support topics. If you don’t find what you need here, open a support ticket and we promise we will respond within 60 minutes at all times!
- Accessing Your Database using PHPMyAdmin
- Moving An Existing WordPress Site To HELIX
- Starting A New WordPress Site At HELIX
- There’s No CPanel At HELIX. Thats Right. We Went There.
- Backup and Restore at HELIX
- The Best Way To Force HTTPS Connections To Your WordPress Site
- I Forgot My WordPress Password
- HELP! My Site Isn’t Loading!
- Managing Your Billing Information
- Clearing the Cache – Why You Can’t See Your Updates
